FAQs

AXS Extension

Usage

What is the best way to use this extension?

We recommend using incognito mode on your chrome browser. This is recommended due to the fact that axs limits the amount of times that one person can visit their event pages. With incognito mode, a simple new incognito window will bypass their block.

How many times can I use the extension

You can use the extension as many times as you want depending on which tier you are subscribed to.

What browsers can I use this extension on?

Currently, the only browser that is compatible with our extension is Google Chrome

My extension stopped working

Due to the nature of our extension, sometimes a quick refresher is in order. Simply disable the extension from the manage extensions menu and quickly enable it again.

What websites can I use this on?

This extension is solely for axs.com

The extension isn't getting the amount for certain events

Currently, if you are not met with a captcha prior to entering the event page, our extension will not be able to pull the amount for that event. Fear not, as events such as this are few and far between.

Billing

Subscriptions

You will be billed on the day of your purchase, and subsequently each month after until you decide to cancel your subscription.

Cancel Subscription

You may cancel your subscription at any time by simply visiting your account page and clicking manage my subscriptions.

Will I get my money back if I cancel?

No. Once you subscribe, you are paying for a months use of our extension. When you cancel, you are cancelling any further subscription for our service.

Tiers

Are all tiers the same?

No. Each tier allows you to check on the remaining amount of tickets for an event. The difference is how many times you can check AXS per day.

Personal - 5 QuikChecks per day

Business - 50 QuikChecks per day

Professional - 250 QuikChecks per day

All other features remain the same for each tier.

Can I subscribe to multiple tiers?

You can subscribe to as many tiers as you please.

Can I upgrade tiers?

You may subscribe and unsubscribe to all tiers at any point in time.

Please note that you must pay the full price when subscribing from one tier to the next.